Services

We plan it, set it up and train your team.

We install e-Glyph in your store and train your team on site, in the UAE and Saudi Arabia.

What we do

Before, during and after installation.

Store assessment

We work out with you how many labels you need, in which sizes, and which shelves to start with.

Delivered pre‑configured

We set up the e-Glyph unit before it ships, so it only needs connecting to your store network.

Installation and training on site

In the UAE and Saudi Arabia, we install the system in your store and train your team on the Web Console and the Handheld App.

Custom label design

As well as the 36 ready-made designs, we create templates laid out for your products, with matching sale and multi‑buy versions.

Product data import

We help you import your product list from CSV or Excel: Arabic and English names, prices and net content, with a reason for any rejected row.

Support and updates

Help from our team by email and phone. We install software updates for you, with your store’s data backed up first.

How a rollout works

Start with one aisle, then the whole store.

Your team learns the system on real shelves before the rest of the store follows.

1

Plan

Based on the store assessment, we pick the first aisle or category to label.

2

First aisle

We install the e-Glyph unit and label that aisle, and your team starts using it.

3

Roll out

The rest of the store follows, using the templates and product data from the first aisle.

In the box

What arrives at your store.

Everything comes in one delivery. The system runs on your store network and works without internet.

The e-Glyph unit

A compact unit that runs e-Glyph inside your store. A small screen on the unit shows its status.

Wireless access point

Carries price updates from the e-Glyph unit to the labels on your shelves.

Electronic shelf labels

Labels in mixed sizes, for the shelves you chose in the store assessment.

Web Console and Handheld App

Open the Web Console in a browser on your store network. Install the Handheld App on an Android phone from the e-Glyph unit, with a QR code.

Cables and a setup sheet

Power adapters, network cables and a printed one-page sheet that shows how everything connects.

Planning a rollout?

Tell us your store type, your country and roughly how many labels you need. We’ll start with a live demo, remote or in person.